Frequently Asked Questions (FAQ)

No. Under Bed88's policy, each person may hold only one account. If multiple accounts are detected, all of them will be suspended and balances may be forfeited. If you have an issue with a previous account, please contact our support team.

After logging in, you can update your email, mobile number, and password from Account Settings. To change your full name or date of birth, contact our support team and submit a valid ID.

KYC (Know Your Customer) is an identity verification process. Before your first withdrawal, you will need to submit a photo of your national ID or passport. This is mandatory to protect your account and secure your financial transactions.

Bed88 supports several deposit methods:

• Mobile Banking
• E-Wallet
• Bank Transfer
• Cryptocurrency

Deposits are typically credited to your account within 5–15 minutes.

The minimum deposit depends on your chosen payment method and generally starts from BDT 200. The maximum limit also varies by method. Visit the deposit page for full details. You can also set your own daily and monthly deposit limits.

Withdrawals on KYC-verified accounts are typically processed within 15 minutes to 3 hours. Bank transfers may take 1–3 business days. Without KYC verification, your first withdrawal may be delayed.

Deposits are usually processed within 15 minutes. If yours hasn't arrived by then, contact our support team with your transaction reference number and a screenshot. We're available 24/7 and will resolve it quickly.

Your first deposit after registration automatically triggers a 100% welcome bonus. To withdraw the bonus, you must meet the specified wagering requirements — typically 15–20x the bonus amount. Full terms are available on our Terms & Conditions page.

Yes. Bed88 VIP members enjoy exclusive weekly cashback, higher bonus rates, a dedicated account manager, and faster withdrawals. The higher your VIP tier, the greater the benefits.

When someone registers and makes their first deposit using your referral link or code, you earn a commission. The referred person also receives a bonus. Check the Referral section in your account for full details.

Bed88 offers over 500 games:

• Live Casino — Baccarat, Roulette, Blackjack, Dragon Tiger
• Slots — classic slots, video slots, Megaways, jackpot
• Sports Betting — cricket, football, tennis, badminton
• Bingo & Lottery
• Fishing Games & Arcade

Yes, Bed88's Live Casino is fully real-time. Games are played via live video stream with real dealers. With professional dealers, HD cameras, and interactive chat, it delivers a genuine casino atmosphere.

Yes. All game providers at Bed88 use RNG (Random Number Generator) technology verified by independent international testing agencies. Every game outcome is entirely random and unbiased — no exceptions.

Yes, completely safe. Bed88 uses bank-grade 256-bit SSL encryption. Your personal information is never sold or shared with third parties. Full details are available on our Privacy Policy page.

Change your password immediately and notify our support team. We will review your account right away and take prompt action if any suspicious activity is detected. We also recommend enabling 2FA to keep your account secure going forward.

After logging in, go to Account Settings and enable 2FA under the Security section. Each time you log in, a one-time OTP will be sent to your mobile. With 2FA active, no one can access your account even if they know your password.

The Bed88 app is available for direct download from our download page. Android users can download and install the APK file. iOS users can add it to their home screen straight from the Safari browser.

Yes, the app gives you everything the website does — gaming, deposits, withdrawals, bonuses, and support. It also comes with added perks like push notifications, fingerprint login, and faster loading.

If you have trouble installing on Android, go to Settings and enable "Install from unknown sources." Remember to turn it off after installation. For further help, visit our app page for a guide or contact our support team.